1. Our Data Privacy Commitment
In accordance with Google Play Console Developer Policies (Data Safety requirement) and global privacy regulations including the European Union General Data Protection Regulation (GDPR Article 17 - Right to Erasure) and the California Consumer Privacy Act (CCPA/CPRA), players of Pixel Sort: Color Art Puzzle (com.pixelsort.colorsort) have the unambiguous right to request the complete deletion of any data associated with their device or gameplay.
Because Pixel Sort is designed as a frictionless casual game, we do not require user account registration, login credentials, email passwords, or social media logins. Consequently, all your puzzle progress is stored locally on your device, and analytics are tied solely to anonymous device/advertising identifiers.
2. Categories of Data Subject to Deletion
| Data Category | Storage Location | Deletion Mechanism |
|---|---|---|
| Game Progression & Coins | Local device storage (SharedPreferences/IndexedDB) | Instant deletion by clearing application storage or uninstalling. |
| Crash Diagnostics & Logs | Google Play Console / Firebase Crashlytics | Purged automatically according to Google's standard 90-day retention or upon request. |
| Advertising Identifier Telemetry | Google AdMob servers | Reset/deleted via Android system settings or formal request to AdMob. |
3. Method 1: Instant Self-Serve Deletion (Recommended)
Because Pixel Sort saves progression and game state locally on your hardware, you can instantly and permanently delete 100% of your local game data in less than 30 seconds without contacting anyone:
Open Android Device Settings
Navigate to the Settings app on your Android device.
Locate Pixel Sort
Select Apps (or Manage Apps / Applications) and locate Pixel Sort: Color Art Puzzle in the list.
Clear All Data & Cache
Tap Storage & Cache, then tap "Clear Storage" (or "Clear Data") and confirm. This permanently purges your local coins, completed mosaic progress, and saved settings.
Optional: Uninstall the Game
Uninstalling the application will automatically remove any remaining cached resources and configuration sandboxes from your device operating system.
4. Method 2: Formal Email Deletion Request
If you wish to formally request that we purge any diagnostic crash reports or third-party advertising telemetry associated with your device identifier from our partner dashboards, you can submit an email deletion request to our privacy team.
Please copy and complete the template below and email it to support@pixelsort.app:
5. How to Find Your Google Advertising ID (GAID)
Because we do not use username or email accounts, third-party analytics and advertising systems identify your device via Google's randomized Advertising ID. To help us locate and purge your records:
- Open the Settings app on your Android smartphone or tablet.
- Scroll down and tap Google (or Google Services).
- Under the Services tab, tap Ads.
- Your Advertising ID is displayed at the bottom of the screen (a 32-character string formatted like:
xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx). - You can also tap "Delete advertising ID" directly on this screen to permanently disconnect your past activity from future ad networks.
6. Processing Timelines & Retention
- Acknowledgment: We will acknowledge receipt of your written email deletion request within 48 business hours.
- Execution Timeframe: All verifiable deletion requests will be completed within 30 calendar days of receipt.
- Confirmation: Once your device identifier records have been scrubbed from third-party mediation and diagnostic consoles, we will send a written confirmation to your email.
- Exceptions: Certain aggregated, non-identifiable telemetry that cannot be linked to any individual device or person may be retained in anonymized statistical reports for security and fraud prevention compliance.
7. Dedicated Privacy & Support Contact
For any queries or follow-ups regarding data deletion requests or our Data Safety practices:
Game Title: Pixel Sort: Color Art Puzzle
Package Name: com.pixelsort.colorsort
Direct Contact: support@pixelsort.app